| NEW, NEW, NEW, NEW - The internet log-in has been changed. If you have been assigned a userid and password by our office and are unable to sign into the system it is more than likely a case sensitive issue. In other words, if you are typing in all caps and cannot log in try typing in your log-in information in all lower case, etc... Most userid's and passwords have been assigned using lower case. . |
The use of this website is RESTRICTED TO AUTHORIZED USERS. An authorized user is the trustee, a creditor or debtor or retained attorney on their behalf. Log-ins are monitored and if it is found that a login and password has been improperly used for any purpose other than as assigned or intended, the password and login will be revoked immediately per user agreement subject to penalty and liability.
CREDITORS MUST CONTACT THE TRUSTEE OFFICE FOR AN ASSIGNED PASSWORD TO BE AN AUTHORIZED USER AND ARE SPECIFICALLY PROHIBITED FROM ATTEMPTING TO ACCESS THIS WEBSITE BY ANY OTHER MEANS.
If you are a creditor and wish to obtain access to the Chapter 13 Trustee website, please fax your signed request on company letterhead for verification to 865-524-4997.
DEBTORS are assigned a password by their attorney upon filing.
Our office disburses money to creditors twice a month. Detailed receipt history, disbursement history and claim information is available on this website. If there are funds available in a case for more than 45 days, and you wish to inquire why the money is not being disbursed in a confirmed case, please fax your inquiry to 865-524-4997
If you are paying off your Chapter 13 case and need a payoff amount please contact your attorney so that they can obtain this information for you.
Our office reviews cases for delinquencies daily and the website will reflect if a Motion to Dismiss is pending. Due to our caseload a case that appears delinquent may not be set for dismissal immediately Please allow the Trustee sufficient time to process before contacting the Trustee's Office.
Mail Chapter 13 Plan payments to:
Chapter 13 Trustee
PO Box 228
Knoxville, TN. 37901
314 Erin Drive, Suite 201
Knoxville, TN. 37919
Drive-Up dropbox located in Parking Lot